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PLAYBOOKS

Lowering Utility Bills and Growing the Economy: Playbooks for Elected Officials

Strategic Tactics, Policy Pathways, and Communications Strategies to Advance Leadership on Energy Issues

Elected officials have significant power over the utility regulatory system that determines how much people pay for gas and electricity on their monthly energy bills and what utilities spend their money on. Governors, legislators, and other key officials across the state and federal government shape the policies that determine how the system functions—including where public money is spent, who runs key state and federal regulatory agencies, and how growing affordability concerns are communicated. This playbook outlines strategic levers, policy pathways, and communications strategies elected officials can use to build a plan to lower utility bills and grow the economy.

REPORTS

Utility Bills Are Rising

A majority of consumers in the United States are concerned about increasing utility bills, as residential electricity costs have risen by almost 40% since 2021 and residential gas costs have increased by 40% since 2019, significantly outpacing inflation. Today, nearly 80 million Americans are struggling to pay their utility bills, forgoing basic expenses like food, education, and health care to keep their lights on.

In an era of unprecedented growth in electricity demand not seen at this scale in decades, ensuring that consumer perspectives are central to utility regulatory decision making—both in process and outcome—is key to restoring a system that serves the public interest and maintains the trust of consumers.

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